Terms of service
Terms of Service
Last updated: 25 October 2026
Welcome to Aurevia Fashion Jewellery. By accessing our website or purchasing our products, you agree to these Terms of Service. Please read them carefully before using our website.
1. General Conditions
This website is operated by Aurevia Fashion Jewellery, a sole proprietorship based in India.
By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law. If you do not agree to these terms, please discontinue use of the website.
2. Products and Descriptions
We make reasonable efforts to display product descriptions, photographs, colours, sizes, and other details accurately.
Actual product colours may vary slightly due to screen settings, lighting, photography, or manufacturing variations. Customers are encouraged to review product descriptions and sizing information before placing an order.
3. Pricing and Payments
All prices and applicable charges will be displayed on the website at checkout. Any applicable taxes, shipping fees, or other charges will be disclosed as required by law.
We reserve the right to correct pricing or listing errors and update product prices. Payments are processed through the payment methods made available at checkout.
4. Orders and Acceptance
Placing an order constitutes an offer to purchase the selected products. An order confirmation acknowledges receipt of your order but does not necessarily mean the order has been accepted or dispatched.
We may contact you to verify order details or address payment, inventory, or delivery issues. If an order cannot be fulfilled, we will notify you and arrange any applicable refund.
5. Shipping and Delivery
We aim to deliver orders within 5–7 business days across India, subject to product availability, location, courier operations, and other circumstances beyond our reasonable control.
Orders are securely packaged, and tracking information is provided when available.
Delivery estimates are indicative and may vary depending on the destination and courier operations.
6. Returns and Refunds
Aurevia Fashion Jewellery accepts return and refund requests only for eligible issues, including:
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Products received in damaged condition.
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Products with manufacturing defects.
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Incorrect products received.
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Qualifying sizing issues, subject to review and approval.
Customers must report any such issue within 48 hours of receiving the delivery. Requests submitted after this period may not be accepted, except where required by applicable law.
Products received in good condition cannot be returned or refunded for a change of mind, personal preference, or a decision not to keep the product.
Eligible requests must be supported by the order number and appropriate photographs or videos showing the issue. Our team will review the request and provide return instructions where applicable.
Approved refunds will generally be processed within 5–10 business days after approval, subject to payment provider and bank processing timelines.
For complete details, please refer to our Return and Refund Policy.
Nothing in these terms excludes rights or remedies that cannot legally be excluded under applicable Indian consumer protection laws.
7. Order Cancellations
Cancellation requests should be submitted as soon as possible. Orders that have already been dispatched may not be cancellable and may need to follow the applicable return process.
8. Intellectual Property
Unless otherwise stated, website content, including product photographs, text, graphics, logos, designs, and branding, belongs to Aurevia Fashion Jewellery or its respective rights holders.
You may not reproduce, distribute, modify, or commercially use such content without prior permission, except as permitted by law.
9. Prohibited Use
You agree not to:
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Use the website for unlawful or fraudulent activities.
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Interfere with website security or functionality.
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Attempt unauthorised access to website systems or customer data.
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Submit false order information or misuse payment methods.
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Copy or exploit website content in violation of applicable rights.
10. Third-Party Services
Our website may use third-party platforms and services, including payment processors and delivery partners. Their services may be subject to separate terms and privacy policies.
11. Limitation of Liability
To the extent permitted by applicable law, Aurevia Fashion Jewellery will not be liable for indirect or consequential losses arising from the use of the website or delays caused by circumstances beyond our reasonable control.
Nothing in these terms limits liability or customer remedies where such limitation is prohibited by law.
12. Governing Law
These terms are governed by the laws of India. Any dispute will be handled by the competent courts or forums in accordance with applicable law.
13. Changes to These Terms
We may update these Terms of Service from time to time. Revised terms will be published on this page with the updated date.
14. Contact Information
Aurevia Fashion Jewellery
Email: admin@aureviafashionjewellery.com
Phone: +91 6361549209
Address: A415 Maarq Alpha Sy. No. 153/3, Dod, AET College, 560035, Bangalore South, Karnataka, India.